Data Collection Scope
Sirf jaankari jo account verification aur transactions ke liye zaroori hai—naam, phone, address, banking details. Koi extra tracking ya device fingerprinting nahi.
LEGAL REFERENCE
Aap ka privacy hamara pehli tarajih hai
aklasbala par aap jo jaankari share karte ho—naam, adress, payment details—wo encrypted servers par stored hoti hai. Hum sirf woh data collect karte hain jo aap ke account...
Encryption sab tarafSecured payment railsNo third-party data sale
Hamara privacy posture
aklasbala Pakistan ke supported ilaqon mein jahan local qanoon ijazat deta hai wahan operate karta hai. Jab aap account banate ho, hum aap ka naam, phone number, address aur banking information collect karte hain—ye sub verify karne ke liye zaroori hai. JazzCash, Easypaisa, SadaPay aur Raast ke zariye transactions hote hain, aur inke liye aap ke financial data encrypted channels se bheja
jata hai. Hum kabhi bhi aap ke data ko third-party advertisers ya brokers ko nahi bechte. Agar aap account close karna chahte ho, aap ke data ko deletion request ke baad hamara standard timeline mein remove kar diya jata hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
DATA SECURITY
Hamara security standard
aklasbala par data protection seriously li jati hai. Server-level encryption, regular audits, aur strict access controls—ye sab aap ke account ko protected rakhte hain.
SSL Encryption
Aap ka browser aur hamara server ke beech jo bhi data jata hai wo 256-bit encryption mein locked hota hai. Koi third-party intercept nahi kar sakta.
Payment Gateway Security
JazzCash, Easypaisa, SadaPay aur Raast—sab ke paas apne PCI-DSS compliance hain. Aap ka payment token hamari servers par complete form mein kabhi store nahi hota.
Multi-Factor Authentication
Aap apne account par 2FA enable kar sakte ho. SMS ya authenticator app se extra layer add kijiye. Withdrawal request hote waqt re-verification hogin.
Regular Audits
Hamara infrastructure quarterly penetration tests ke through check hota hai. Third-party security firms hamara systems ki review karte hain.
Incident Response
Agar koi breach hote (jo extremely rare hai), aap ko 24 ghante mein notify kiya jayega. Hum free credit monitoring aur insurance cover faraham karte hain.
Data Retention
Aap ka data sirf utni der tak rakha jata hai jitni der account active ho. Closure ke baad legal hold exceptions ke saath mostly delete ho jata hai.
POLICY COVERAGE
Hamara privacy vs standard platforms
aklasbala ka privacy policy hum ne Pakistan ke visitor needs ko dhyan mein rakhte hue likha hai. Hum clear rakhte hain—kya data lena hai, kyu lena hai, kitni der rakhna hai.
Third-Party Sharing
Hum sirf regulatory bodies aur payment processors ko access dete hain jab legal process demand kare. Marketers, advertisers, ya data brokers ko kabhi nahi.
User Rights
Aap apna data download kar sakte ho, correct kar sakte ho, ya delete karne ke liye request kar sakte ho. Hamara standard turnaround 30 din hai.
Cookie & Tracking
Session cookies sirf aap ke login ko remember rakhne ke liye hain. Analytics cookies optional hain—opt-out kijiye aur hum tracking band kar denge.
Policy Updates
Jab privacy policy change hote hain, aap ko email se notify kiya jata hai. 30 din ka window hain naye terms ko agree karne ka ya account close karne ka.
Jurisdiction & Compliance
aklasbala Pakistan ke supported ilaqon mein jahan local regulations apply karte hain wahan comply karta hai. International standards follow karte hain.
Complaint Resolution
Privacy complaint ke liye escalation path clear hai. Data Protection Authority ya regulatory body ke paas complainant ja sakte hain.
ACCOUNT FEATURES
Aap ke account par privacy controls
aklasbala dashboard mein privacy-first features build kiye gaye hain. Aap apne data ko manage kar sakte ho, notifications control kar sakte ho, aur withdrawals verify kar sakte ho—sab...
Data Download
Dashboard → Settings → Privacy mein 'Export My Data' button...
Withdrawal Verification
JazzCash, Easypaisa, SadaPay ya Raast se withdrawal request karte ho...
Login Activity Log
Account Security section mein aap apne saare login attempts dekh...
Email Notifications
Aap apne notification preferences customize kar sakte ho. Sirf wo...
Two-Factor Setup
SMS ya Google Authenticator se 2FA enable kijiye. Har sensitive...
Account Closure
Agar account close karna hai, Settings mein 'Request Account Closure'...
Privacy ke baare mein aksar poche jane wale sawal
Hum sirf wo data collect karte hain jo account verify karne aur transactions process karne ke liye zaroori hai. Naam, phone, address aur banking details—ye sab aap ke paise ko secure rakhne aur fraud se protect karne ke liye. Koi marketing data collection nahi.
Bilkul. JazzCash, Easypaisa, SadaPay aur Raast se transactions encrypted channels se hote hain. Hamara servers par sirf transaction tokens store hote hain, complete card numbers kabhi nahi. PCI-DSS compliance hum maintain karte hain.
Nahi kabhi. Hum sirf regulatory bodies aur payment processors ko access dete hain jab legal process demand kare. Advertisers, marketers, ya data brokers ko kabhi nahi. Ye hamara policy hai aur hum isay strictly follow karte hain.
Account closure request karne ke baad hum 30 din ke andar aapka personal data remove kar dete hain. Withdrawal request pehle process ho jayega, phir deletion start hogi. Legal holds ke under kuch records retain ho sakte hain.
Session cookies sirf aap ke login ko remember rakhte hain. Tracking cookies optional hain—aap opt-out kar sakte ho. Hum third-party advertising cookies use nahi karte. Dashboard mein cookie preferences mein se customize kar sakte ho.
Policy change hote hain to hum email se notify karte hain. Aap ke paas 30 din hain naye terms ko agree karne ka ya account close karne ka. Major changes mein hamari team se directly baat kar sakte ho.
Suspicious activity pehle se detect ho jayegi. Aap ko immediate alert jayega. Support team ko contact kijiye aur hum account ko freeze kar denge. Password reset, 2FA re-enable, aur transaction reversal—sab kuch kijiye jayega.